Wyloh Ranch Return & Refund Policy

At Wyloh Ranch, we want you to love your purchase. If something isn't quite right, we're happy to accept eligible returns within 14 days of delivery.

Return Eligibility

To qualify for a return:

• Returns must be requested within 14 days of delivery.

• Items must be unworn, unwashed, and in their original condition.

• Original tags must remain attached, if applicable.

• Proof of purchase or an order number is required.

Non-Returnable Items

Final sale, clearance, customized, and personalized items cannot be returned unless they arrive damaged, defective, or incorrect.

How to Request a Return

To request a return or exchange, please email us at sg.wylohranch@gmail.com within 14 days of receiving your order.

When contacting us, please include:

• Your order number

• The item(s) you wish to return or exchange

• The reason for your request

Once your request has been reviewed and approved, our team will provide return instructions.

Please do not send items back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect due to an error on our part.

Original shipping charges are non-refundable unless the return is due to our error or otherwise required by law.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and make it right.

Exchanges

If you need a different size or color, please contact us to discuss availability. Exchanges are subject to available inventory.

This policy does not limit any rights available under applicable consumer protection laws.